Legal Notice & Limitation of Liability

Last updated: October 24, 2026

This Legal Notice applies to your use of the Clark & White Co. website and products purchased through Clark & White Co.

By accessing our website or purchasing our products, you acknowledge and agree to the following terms, subject to all rights and protections provided to you under applicable law.

Product Information

Clark & White Co. makes reasonable efforts to provide accurate product descriptions, photographs, colors, lengths, textures, specifications, and other information.

However, because of differences in photography, lighting, screen displays, manufacturing, styling, and natural variations in hair products, the product you receive may vary slightly from photographs displayed online.

Such reasonable variations do not necessarily indicate that a product is defective.

Customers are responsible for reviewing product descriptions, specifications, care instructions, shipping information, and store policies before completing a purchase.

Hair and Beauty Products

Hair extensions, wigs, and beauty products require appropriate handling, installation, maintenance, and care.

Results, appearance, longevity, and performance may vary depending on factors including:

• Installation method
• Styling techniques
• Heat exposure
• Washing and conditioning methods
• Chemical processing
• Bleaching or coloring
• Product use
• Maintenance routine
• Storage
• Individual use

Clark & White Co. does not guarantee that every product will produce identical results for every customer.

Installation and Modification

Customers assume responsibility for choosing an appropriate installation and care method for products purchased from Clark & White Co.

Clark & White Co. is not responsible for damage caused by improper installation, cutting, coloring, bleaching, chemical processing, excessive heat, improper washing, neglect, misuse, or alterations made after the product is received.

Customers are encouraged to seek qualified professional assistance when they are uncertain about installing, coloring, chemically treating, or otherwise modifying a hair product.

Once a product has been altered, eligibility for return or refund may be affected in accordance with our Refund & Return Policy.

Allergies, Sensitivities, and Personal Reactions

Customers are responsible for reviewing ingredients, materials, and product information when available before using beauty or personal-care products.

Individual sensitivities and reactions may vary.

If irritation, discomfort, or an unexpected reaction occurs, discontinue use and seek appropriate medical advice when necessary.

Nothing contained on the Clark & White Co. website is intended to provide medical advice, diagnosis, or treatment.

Third-Party Products and Fulfillment

Certain products may be manufactured, supplied, processed, shipped, or fulfilled by third-party partners.

Clark & White Co. selects products and partners in good faith but does not control every aspect of third-party manufacturing, carrier operations, or fulfillment services.

Clark & White Co. will address legitimate customer concerns in accordance with our applicable store policies and legal obligations.

Shipping and Carrier Delays

Shipping dates and delivery estimates are estimates unless expressly stated otherwise.

Clark & White Co. is not responsible for delays caused by circumstances outside of our reasonable control, including carrier disruptions, severe weather, natural disasters, incorrect customer information, transportation interruptions, or other unforeseen events.

Please refer to our Shipping Policy for additional information.

Customer Responsibility

Customers are responsible for:

• Selecting the appropriate product, length, texture, color, and specifications
• Reading product descriptions before purchasing
• Providing accurate billing and shipping information
• Following appropriate product-care instructions
• Inspecting merchandise promptly after delivery
• Contacting Clark & White Co. promptly regarding legitimate order concerns
• Using products in a reasonable and intended manner

Website Information

Information provided on the Clark & White Co. website is provided for general informational and shopping purposes.

While we make reasonable efforts to maintain accurate information, we do not warrant that every website description, image, price, availability status, or other piece of information will always be completely free from typographical, technical, or administrative errors.

We reserve the right to correct errors and update information when appropriate.

No Guarantee of Specific Results

Clark & White Co. does not guarantee any specific cosmetic appearance, styling result, product lifespan, or personal outcome unless expressly stated in writing.

Customer results may vary.

Customer reviews, photographs, testimonials, social-media posts, and other examples represent individual experiences and should not be interpreted as guarantees that every customer will experience identical results.

Limitation of Liability

To the fullest extent permitted by applicable law, Clark & White Co. shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use, misuse, alteration, installation, or inability to use products purchased through our store.

To the fullest extent permitted by applicable law, Clark & White Co.’s total liability arising from a particular purchase shall not exceed the amount actually paid to Clark & White Co. for the product giving rise to the claim.

This limitation does not apply where such liability cannot legally be limited or excluded.

No Waiver of Non-Waivable Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or waive any warranty, remedy, consumer protection, product-liability obligation, or other legal right that cannot lawfully be excluded or limited.

If any portion of this Legal Notice conflicts with a mandatory consumer-protection law, that law will control.

Good-Faith Resolution of Disputes

We want customers to give Clark & White Co. an opportunity to resolve legitimate concerns.

Before beginning formal legal proceedings, we request that customers contact Clark & White Co. in writing with:

• Their name
• Order number
• Description of the issue
• Relevant photographs or supporting documentation
• The resolution being requested

Clark & White Co. will make a reasonable good-faith effort to review and respond to the concern.

Nothing in this section prevents either party from exercising a legal right that cannot lawfully be restricted.

Fraudulent Claims and Abuse

Clark & White Co. reserves the right to investigate suspected fraud, payment abuse, false claims, return fraud, chargeback abuse, unauthorized transactions, or other misuse of our services.

We may provide relevant transaction, shipping, tracking, communication, and account information to payment processors, financial institutions, carriers, law enforcement, or other appropriate parties when reasonably necessary or legally required.

Intellectual Property

Clark & White Co. branding, logos, original photographs, graphics, written materials, designs, and other original content may not be reproduced, copied, sold, distributed, or commercially used without authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

Severability

If any provision of this Legal Notice is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

Relationship to Other Store Policies

This Legal Notice should be read together with the Clark & White Co.:

• Terms of Service
• Refund & Return Policy
• Shipping Policy
• Privacy Policy

If there is a conflict between this Legal Notice and a right that cannot legally be waived, applicable law will control.

Contact

Questions, complaints, or legal notices regarding a Clark & White Co. purchase should be submitted using the contact information provided on our website.

Clark & White Co.