Terms of Service

Last updated: October 24, 2026

Welcome to Clark & White Co.

These Terms of Service govern your use of our website and your purchase of products from Clark & White Co. By accessing our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms.

Please read them carefully before using the website.

1. General Conditions

Clark & White Co. reserves the right to refuse service to anyone for any lawful reason at any time.

You agree not to use our website or services for any unlawful, abusive, fraudulent, or unauthorized purpose.

You may not attempt to interfere with the security, operation, functionality, or integrity of our website.

2. Online Store Terms

By placing an order, you represent that you are legally capable of entering into a purchase agreement.

You are responsible for providing accurate and complete information, including:

• Name
• Billing information
• Shipping address
• Email address
• Telephone number
• Product selections
• Any other information required to process your order

Clark & White Co. is not responsible for delays or losses caused by inaccurate or incomplete customer information.

3. Products and Product Information

We make reasonable efforts to display product descriptions, colors, lengths, textures, and images accurately.

However, product appearance may vary slightly due to:

• Screen settings
• Lighting
• Photography
• Natural variations in hair products
• Manufacturing differences
• Styling
• Product batches

We do not guarantee that every image will exactly represent the appearance of the product under all conditions.

4. Product Availability

All products are subject to availability.

Because some products may be supplied or fulfilled by third-party suppliers, availability may change without notice.

Clark & White Co. reserves the right to:

• Limit quantities
• Discontinue products
• Change product offerings
• Cancel unavailable items
• Substitute options only when approved by the customer

If an ordered item becomes unavailable, we may contact you to offer an alternative or issue an applicable refund.

5. Pricing

Prices are listed in U.S. dollars unless otherwise stated.

Clark & White Co. reserves the right to change prices at any time without prior notice.

Price changes do not affect orders already completed and paid for unless required by law or necessary to correct an obvious pricing error.

We reserve the right to cancel orders involving clear pricing mistakes, technical errors, or unauthorized discounts.

6. Payments

Payment is due at the time an order is placed unless another payment arrangement is specifically offered at checkout.

Payment processing may be handled by Shopify and third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Clark & White Co. reserves the right to cancel or hold orders that appear fraudulent, unauthorized, or otherwise suspicious.

7. Order Acceptance

Submitting an order does not guarantee acceptance.

Clark & White Co. reserves the right to refuse, cancel, or limit an order for legitimate business, fraud-prevention, inventory, or legal reasons.

If an order is canceled after payment has been collected, an applicable refund will be issued.

8. Third-Party Fulfillment

Some Clark & White Co. products may be supplied or shipped by third-party suppliers or fulfillment partners.

By placing an order, you understand that certain order information may be shared with these partners as necessary to process and deliver your purchase.

Clark & White Co. remains your point of contact for customer-service questions regarding orders placed through our website.

Fulfillment times, inventory, and shipping schedules may occasionally be affected by third-party processing.

9. Processing and Shipping

Processing and shipping estimates are provided in good faith but are not guaranteed delivery dates.

Orders may be affected by:

• Supplier processing
• Carrier delays
• Weather
• Holidays
• Customs
• Incorrect shipping information
• High-volume periods
• Events outside of our reasonable control

Once an order has been transferred to the shipping carrier, delivery timing may be outside of Clark & White Co.’s direct control.

Customers are responsible for entering a complete and accurate shipping address.

10. Risk of Loss

Risk of loss may transfer to the customer once the order is delivered according to the carrier’s tracking information, subject to applicable law.

If a package appears lost, damaged, stolen, or misdelivered, please contact us so we can review the available information and applicable carrier or supplier procedures.

11. Returns and Refunds

Returns, refunds, cancellations, and exchanges are governed by the Clark & White Co. Refund & Return Policy.

By placing an order, you agree to review and follow the requirements contained in that policy.

Hair and beauty products may have specific return restrictions for hygiene, safety, and product-integrity reasons.

12. Hair and Beauty Product Use

Customers are responsible for reviewing product descriptions, care instructions, and suitability before purchase and use.

Hair products may require proper care and maintenance.

Clark & White Co. is not responsible for damage caused by:

• Improper washing
• Excessive heat
• Chemical treatments
• Bleaching
• Coloring
• Cutting
• Improper installation
• Improper storage
• Neglect
• Failure to follow care instructions

Customers should discontinue use of any beauty or personal-care product that causes irritation or an unexpected reaction and seek appropriate professional advice when necessary.

13. Promotions and Discount Codes

Promotions, coupons, discounts, and special offers may be subject to additional terms.

Unless otherwise stated:

• Discounts cannot be combined
• Discounts have no cash value
• Promotions may be modified or ended at any time
• Expired codes will not be honored
• Discounts may not apply to every product

Clark & White Co. reserves the right to cancel or reject promotions used fraudulently or contrary to their stated terms.

14. Intellectual Property

All content on the Clark & White Co. website, including branding, logos, text, graphics, designs, website content, product descriptions, photographs owned by Clark & White Co., and other original materials, is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit Clark & White Co. content without written permission.

Third-party trademarks, supplier images, or other third-party content remain the property of their respective owners.

15. User Content

If you submit reviews, photographs, comments, testimonials, or other content to Clark & White Co., you confirm that:

• You have the right to submit the content
• The content is not unlawful or misleading
• The content does not violate another person’s rights

Where permitted by law, you grant Clark & White Co. permission to use submitted content for business, marketing, promotional, and website purposes.

16. Prohibited Uses

You may not use the website or services to:

• Violate any law or regulation
• Commit fraud
• Transmit harmful code or malware
• Interfere with website security
• Collect customer information without authorization
• Impersonate another person
• Engage in abusive or harassing conduct
• Attempt unauthorized access to systems or accounts
• Misuse promotions, chargebacks, or payment systems

17. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping carriers, social platforms, or other services.

Clark & White Co. does not control every third-party service and is not responsible for their independent policies, content, security, or practices.

Your use of third-party services may be subject to separate terms.

18. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as available” basis.

Clark & White Co. does not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms limits any warranty or consumer right that cannot legally be excluded.

19. Limitation of Liability

To the fullest extent permitted by law, Clark & White Co. will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.

Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to waive rights that cannot legally be waived.

20. Indemnification

To the extent permitted by law, you agree to indemnify and hold Clark & White Co. harmless from claims, damages, losses, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

21. Privacy

Your use of the website is also governed by the Clark & White Co. Privacy Policy.

Please review that policy for information about how personal information is collected, used, and shared.

22. Changes to These Terms

Clark & White Co. may update these Terms from time to time.

Any updated Terms will be posted on this website with a revised “Last updated” date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms where permitted by law.

23. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

24. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other posted store policies, form the agreement governing your use of Clark & White Co.’s website and services.

25. Contact Us

If you have questions about these Terms of Service, please contact Clark & White Co. using the contact information provided on our website.

Clark & White Co.